Frequently Asked Questions

Everything you need to know about our Scandinavian home essentials.

Where does OMHU EU ship to?

We currently ship to all member states within the European Union. Delivery times typically range from 3 to 5 business days depending on your specific location.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a shipping label.

Are your products sustainably made?

Yes, OMHU is committed to sustainability. We prioritize organic materials, OEKO-TEX certified textiles, and ethical manufacturing processes for all our home goods.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional payment options like Klarna and iDEAL.

How do I care for my OMHU textiles?

To ensure longevity, we recommend washing our cotton and linen products at 40°C and avoiding harsh chemical bleaches. Specific care instructions are included on each product label.

Can I track my order status?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.